contact us
+44 0207 394 3050office@inventica.co.uk

Support 

We provide contract support for existing software whether or not we created it originally, extending the lifespan of your investment. Avoid the expense and disruption of replacing a system by allowing us to help you modernise ageing processes without reinventing the wheel 
Troubleshooting & bug fixing
Troubleshooting & bug fixing
If the original developer of your custom software is no longer available to support or adapt a custom system, Inventica can take on that responsibility and ensure you concentrate on work, not worry.
AI Adoption
AI Adoption
Opmising your team’s efforts eventually hits a limit, but automating services by training interactive Large Language Models (LLMs) on your company data can revolutionise the level of support and customer education you can offer without adding any new staff. Inventica can advise on, and even implement, the changes you need to take full advantage of the AI revolution.
Source code refactoring
Source code refactoring
Custom or in-house software is a boost for business when new but, if you lose touch with the original developers, the code might not keep up with your growth. Inventica engineers have the expertise to modernise most code bases, unlocking more capacity and better speed without migrating to a whole new system.
Performance optimisation
Performance optimisation
If an established system has worked fine for years but capacity is now stretched, you can harness Inventica’s expertise with an audit to reveal where there is opportunity to streamline or adapt. We write the software, so we know what’s possible, and workable, to help your team accelerate their workflow.
Upgrades & migration
Upgrades & migration
When your business needs a new platform to meet changing needs, your data and workflows will need to be migrated into the new system. Whether or not we built it, Inventica can provide the support, and the leg work, to get your data set up and make sure you hit the ground running.
Data security and protection
Data security and protection
Digital data is only powerful if it’s stored safely and accessibly, and tighter regulation means no compromise when it comes to security and customer privacy. Inventica can advise on and implement information storage solutions which deliver on every front, ensuring your data is reliably where you need it, and nowhere else.

What our customers are saying

All good at the moment just extremely busy now that the trial has fully launched. Thanks for all your work on this, it’s definitely a great starting point for me to work with.
Cormac F.
Business Analyst
British Gas
(Commodities)
Partner
Inventica were very professional and met all our requirements. I was very impressed with their dedication to answer our queries and the level of response was excellent. Constantly meeting our design requirements and building on our ideas to make things more exciting.
Melvin C.
London
Transmission Delivery Manager
Telefonica O2
(Telecommunications)
Partner
The database is looking very good indeed! Well done.
Dermot S.
Project Manager
Lonmin PLC
(Commodities)
Partner
You’re amazing it’s the best database I’ve ever seen! Thank you
Nicola H.
Deputy Logistic Manager
AEGIS Defence Services
(Military)
Partner
Thanks for a great effort so far, we appreciate what has been done and now will be the testing stage. We are very pleased with the interaction and speed on your responses.
Kuldip J.
Deputy Systems Manager
Brunel University
(Education)
Partner
The new database looks great! I will now launch to regions. It has been great working with you.
Andy J.
Training Manager
Lidl UK
(Retail)
Partner
It was very good experience working with Inventica. They took time to listen and understand our requirements and developed a product that exceeded our expectations.
Amrul K.
Project Manager
City of London
Corporation
(Local Government)
Partner
It has been great working with you! Thanks for your help in enhancing our HR db!
Johanna Z.
HR Manager
COACH
(Fashion)
Partner
The tests are going on well. All of the queries are working correctly. Perfect, great work, thank you all!
Nelis S.
Technical Manager
CoStar Group UK
(Commercial Property)
Partner
Everything is working well and we were delighted with your swift response.
Shashi C.
Head of IT
Credit Agricole
Commercial Finance
(Banking)
Partner
The database appears to be coming along well. It looks fine and comprehensive from my perspective. I am just seeking approval from some other colleagues before progressing.
Dan H.
Senior Vice President
FTI Consulting
(Finance)
Partner
I have done some testing but criticisms are getting harder to find.
Stephen C.
Data Analyst
G4S Welfare To Work
(Services)
Partner
The database coming along really well. These changes are great, and the advanced filter function is working really well now.
Sarah W.
Clinical Trials Manager
Imperial Clinical Trials Unit
(Healthcare)
Partner
Just wanted to say how impressed we were with the speed and quality of delivery to date.
Ashna K.
Operations Manager
Mercer
(Finance)
Partner
Thanks for all the work done. From me it looks good. Thanks for turning this around quickly, it was well received by my colleagues.
Robert J.
Maintenance Planning
Manager
Johnson Matthey PLC,
FTSE100
(Commodities)
Partner
Inventica have provided IT Programming and Support services to NEC Display Solutions over the last 4 years and have proven to be a diligent and trusted supplier with excellent performance in all aspects of service.
Gill S.
Marketing Coordinator
NEC Display Solutions
(Electronics manufacturing)
Partner
Thank you for this, I appreciate how quickly you finished the changes.
Marina C.
Expert Patients
Programme Manager
St Ann’s hospital
(Healthcare)
Partner
Thanks for the great work that you and your team have done on the database and the reports.
Alan A.
General Manager
Nuclear Risk Insurers
(Insurance)
Partner
Users did test the database and gave some good feedback on its structure and use
Jacob A.
IT Manager
Parole Board
(Government)
Partner
Thank you again for all your help delivering this project and I hope you will pass this on to the rest of your team.
Lauren J.
International Standards
Analyst
UK Payments
(Finance)
Partner
The financial reporting tool looks really good. We are happy with both the timing and the quoted price.
James R.
Group Financial
Accountant
Ranir
(Manufacturing)
Partner
The technical support provided by Inventica enabled us to deliver the key project output, which was the implementation of structural changes for the Order to Delivery team. With the change, we managed to create capacity within the team and become more efficient. We are happy with the results.
Edward P.
Project Manager
SC Johnson
(FMCG)
Partner
The database is looking great so far and I’m very pleased with the overall feel.
Ryan D.
Project Manager
TAKEDA Pharmaceutical
(Healthcare)
Partner
Database so far looks and feels great. The video you sent is great helps me understand it a lot. You are the best. Thank you
Stuart F.
Customer Service
Operations Manager
Mydeposits
(Finance)
Partner
Generally I am very impressed with the work and the majority of the features have been included and reference points in the documentation been suitably addressed so thank you!
John W.
Knowledge Exchange
Officer
Transparency International
(Non-Profit)
Partner
Professor is very impressed with the database and we cannot wait until the changes have been made.
Jane T.
Programme Administrator
Institute of Neurology,
UCL
(Healthcare)
Partner